Payment Policy

1. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express (AMEX)
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments must be completed at the time of purchase.

2. Payment Security

Your security is our highest priority. We apply industry-standard safeguards to ensure your payment information remains protected.

  • All transactions are encrypted using advanced SSL technology.
  • We do not store or have access to your full payment details.
  • Our systems are continuously monitored and updated to comply with current security standards and regulatory requirements.

This ensures a secure and reliable checkout experience.

3. Order Processing and Payment Authorization

  • All orders are subject to verification and payment authorization.
  • If payment authorization cannot be obtained, your order may be delayed or canceled.
  • We reserve the right to refuse or cancel any order in cases of suspected fraud or unauthorized activity.

You will receive an order confirmation email once your payment has been successfully processed.

4. Currency and Pricing

All prices on our website are listed in US Dollars (USD).

All displayed prices include applicable taxes where required.

Transactions are processed in US Dollars (USD).

5. Refunds and Payment Disputes

For more information regarding refunds, please review our Refund Policy.

If you experience any issues with your payment, we encourage you to contact our customer support team before initiating a chargeback.

Email: support@narvena.com
Phone: +1 (336) 860 6148

6. Changes to This Payment Policy

We reserve the right to modify or update this Payment Policy at any time without prior notice. Any changes will take effect immediately upon publication on this page.

Contact Information

Store name: Narvena
Company name: JS Solutions
Company number: 91160812
Warehouse Address: 8417 Peony Dr, Stokesdale, NC 27357, United States
Company Address: Abr. Kuyperstraat 27, Andel, Noord-Brabant, 4281 MG, The Netherlands

Email: support@narvena.com
Phone number: +1 (336) 860 6148
We aim to respond to your inquiries within 24 hours.

Customer Service Hours
Monday to Friday: 9am - 6pm (ET)
Saturday and Sunday: Closed